Knowledgebase : > Server Side (Advanced)
For running the VertexFX Trader Platform, it will be required to have a dedicated hosting server(s) which will be containing the VertexFX Server Platform for the main server applications, Hybrid Solutions provides the following applications as it is showi...
In order to add a symbol at the server side, some considerations should be taken, at first what applications you use at your server, second what is the type of the symbol, third which feed you use to reflect symbols prices. THE FIRST TECHNIQUE: A...
_ Traceroute_ is a command which can show you the path a packet of information takes from your computer to one you specify. It will list all the routers it passes through until it reaches its destination, or fails to and is discarded. In addition to this,...
HOW TO ALLOW SPECIFIC IPS TO ACCESS MY SERVER THROUGH RDP PORT FOR SECURITY PURPOSES? We will set an exception on the RDP port, this will allow only the specific static IP addresses that refers to the set of IPs that can use this port to access your ...
How do I know if someone is connected to my currency server in addition to my connection of my Vertex system? In the VertexFx Currency Server there is no log file to check from the transactions that happens on this application. But you can know if someon...
HOW TO TAKE A BACKUP FOR MY SYMBOLS ON MY FEED SERVER?  In order to take a backup for your symbols configuration from your server to your local PC so that you can save it at your side to be used later in emergency cases or use it in another feed server t...
If you want to change the SMS sender ID of your system from "VertexFX" to your company name (Let’s say XXX), do the following: 1- You have to open a ticket using an e-mail from your company domain (ex: a@XXX.com) 2- Send this ticket to this e-mail: inst...
HOW CAN I SET A SEPARATE GROUP OR TREE OF CLIENTS WITH A SEPARATED DEALER AND SEPARATED FEEDS? For example you have two different feed applications (lets say feed A and Feed B), and got two groups on your accounts tree (lets say Group1 and Group2), each ...
How to transfer files from my PC to a server? To transfer files from your PC to a server, follow these steps: * Open the Remote Desktop connection (Start --> Run --> Type mstsc) * After you enter the server IP, press on the Options button. * ...
If your clients are facing latency on the system from their side, and the status bar shows "Waiting Mode" (which means that the system is loading your client data), and the waiting took too much time, check the following: 1. If you noticed that the ...
Sometimes the prices on the system stop moving because the data feed application stops due to feed vendor reasons. When a such case happened at your server, the only and best way to handle it, is to make a restart for the feed applications as following...
You can any time freely access your server and do the modifications you like at the server clock (minutes or hours), but we always advise you to make the modifications at the server time in the weekends so that you don't affect the time at the chart or...
The optimum server structure can be found from this link http://www.hybrid-solutions.com/platform/what-is-vertexfx/trading-platform-structure/96.html [1] Generally you can also read more about standard platform structure from http://www.hybrid-soluti...
This technology used for emergency purpose only, let us suppose that the main server is down for some reason such as hardware failure, disconnection of the internet in the domain where the server is set or any particular reason. And it is a mirroring sy...
This article will help you how to copy any folder from your server to your local PC. It is preferred to compress that folder by right clicking on this folder, then select "send to", then select "compressed (zipped) folder", this folder will be compre...
The server specifications required for the VertexFX Trader Server side are as the following: * C2D 2.8 Mhz Quad Processor. * 4GRAM. * 250 HD SCSII drives. * Reliable Internet and high speed (10 MBPS) minimum. * Monthly download 20-30GB min...
What is the process for data backup on my server and how can I put recovery program for it, in case the server down? There are 2 ways to backup your VertexFX system. 1- VertexFX sysem support online mirroring online backup system, in this way you...
Actually, the excel sheet must be connected to the price feeds that are installed in your server, and our backup feed is installed in our server, so technically this cannot be done. But what can you do is to install the VertexFX Client Terminal on y...
Note that the trading times including closing and opening time depends on the server time, which means that you have to make sure of your server time and set the trading times [1]for your symbol according to server time. For example, if you set the cl...
The best solution is to get another server and install another price feed on it, so in case that the main feed stopped you can switch to this feed and keep the prices updated on your platform. RELATED TOPICS: * What do I need in order to add a n...
In most of cases, the reason is that symbols are stopped in the price feed application your system is connected to. To make sure, access your server and check the column time on your price feed for those symbols. Restart your price feed application [1]...
That may have happened when the current future symbols contract finished and you didn't update the symbols on the new contracts. Go to your server and rollover the old symbols contract to the new one then edit the sources for those symbols in your Back...
You need the following: * The download link for the price feed (make sure that the feed support DDE). * You must get an account (provide prices for the needed symbols) to login on that feed (username and password). * The instructions how to co...
As you may suffer from continuous wrong quotes that come from feeds, many filtering sheets were designed for this purpose, have a look at the different excel sheets that you can configure at your server to filter prices against wrong quotes or filter p...
As you may suffer from continuous wrong quotes that come from feeds, many filtering sheets were designed for this purpose, have a look at the different excel sheets that you can configure at your server to filter prices against wrong quotes or filter p...
As you may suffer from continuous wrong quotes that come from feeds, many filtering sheets were designed for this purpose, have a look at the different excel sheets that you can configure at your server to filter prices against wrong quotes or filter p...
To connect to your server you have to use Remote Desktop connection, as the following steps: * Go to Start and open Programs then Accessories after that Communications and choose Remote desktop connection. * Fill your server IP (The server that yo...
To understand the network speed between your side and server side, you can write some method in Command prompt and it will show you all speed details, go to start --> run --> write cmd --> then write in dos (tracert IP address), it will show you the inte...
The HS backup feed only supports the main spots.
To do that, you must install the two or more feeds with different sources on one server then connect them to one excel sheet and connect this sheet to vertex currency server and you will get the prices from the different feeds. Note that you can take o...
Every excel sheet working only on one server, which means if you connect to different feeds on different servers then the values of bid and ask will be the same as the configuration for that feed.
That depends if your feed account allows multi sessions, if not then you can't use the account that you will run on the server from your side because that will disconnect the feed from server. If you need to monitor the same feed prices on the server fro...
You can freely access your server and install any software on it; you can purchase any software and install it. But you are not recommended to install any other software on your server.
Check the internet connection at those terminals, the system will not work efficiently if there is some latency in the internet. If you noticed that the internet is working well, then from the login window, use Server 2, which is another port to the sam...
Open your server and press right click on the task bar and open the task manager, go to the users tab, you can see the status for the two sessions and who is connected to every session. If you are connected to session 1 and want to switch to session 2, t...
You can install two and even three different feeds on your server and connect them to one excel sheet but all feeds must have different sources (different DDE link or equation). If you want to add two feeds with the same DDE link to one excel sheet, th...
You can access your server and set the desired broadcasting time for prices (1000 ms = 1 second) from the VertexFX Currency Server [1]. For example, if you set it to 500 ms then the server will deliver the updated prices every 0.5 second to your system...
To edit the visibility of the symbols over the web market watch and the web ticker, you will need to change the visibility of a client which is created on your system with name "WEBMW". * You will find this client in the Accounts Tree [1] either in...
You can any time freely access your server and do the modifications you like at the server clock (minutes or hours), but we always advise you to make any modifications at the server time in the weekends so that you don't affect the times at the chart o...
Although it's possible but it's not recommended to install more than one feed on your main server where the system applications running. This is due to stability and performance reasons. But if you have another server with no other applications running...
The DDE technology does not support to install two Feeds with the same source in one server because that will cause conflict. But for sure you can use two feed applications which use different DDE links on the same feed server (for example using Tenfor...
Why our data feed that belongs to our second server is not being updated by you for the new contracts that were updated on our main server? Note that you are free to access your server and add new symbols [1]or contracts yourself as feed maintenance ...
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