Knowledgebase : Technical Support > FAQ's > Client Terminal
Windows 8 sometimes disables the Title bar options by default, to enable it and be able to minimize, maximize, restore screen and exit from the Title Bar all you need to do is the following: [TitleBar] * Perform a right click on your VertexFX terminal...
  To set Arabic letters to your login information over VetretxFX platform, you need at first to set on your PC the “Current language for non-Unicode programs” to Arabic language. This can be done by the following steps: * From the Start Window go to t...
How to make the launch button and the never make the windows alert you to allow the VertexFX platforms run if you are using windows 7 or vista. You will have to dicrease the UAC (User Account Control) to the “Never notify me”  level. Note: Disabling UAC w...
  WHAT DOES THE "FREE MARGIN" MEAN? The Free Margin also called effective margin, which equals Equity + Margin Requirement; it means how many lots of a certain currency can a client buy with the money he actually own at the current time. RELATED TOPICS...
If your clients are facing latency on the system from their side, and the status bar shows "Waiting Mode" (which means that the system is loading your client data), and the waiting took too much time, check the following: 1. If you noticed that the ...
VertexFX Client Terminal file size is around 10-12 MBs. Less size means that the application was not completely downloaded. Re-downloading the application may fix the problem, but if it remains, you should try to download the application using a differ...
Charting on the VertexFX Trader is an undividable part of the system, on the VertexFX Trader, charts are presented in a deferent way rather than the other systems, the style of the charts on the VertexFX trader can be felt that it is deferent and smoo...
Open Orders and exposure management is not that easy thing, especially when you are having a big volume and opening large number of trades in the same time. Managing exposures over a symbol will make you a big headache especially when the buy and sell p...
\N\N \N\N \N\NEASE OF USE, AND THE CREATIVITY IN CLOSING ORDERS AND POSITIONS, ARE TWO OF THE VERTEXFX TRADER'S FEATURES, AND FOR MANIPULATING THAT, VERTEXFX TRADER BUNDLED TWO SIMPLE OPTIONS TO ALLOW THE TRADER TO CLOSE MORE THAN ONE ORDER IN ONE TIME.\...
When you join the VertexFX users' network, you will witness a different trading technology, your vision of Buy and Sell icons buttons will not remain the same, you will experience a state of art, built over high standards of the ease of use philosophie...
VertexFX Trader allows the trader to manage the orders opening and closing in multiple ways, so if you open an order in some amount, you do not have to close it using SL/TP orders as total amount only. VertexFX Trader allow you to partially close it with ...
VertexFX Client terminal is equipped with the Broadcast message feature. Broadcast message is about to be connected with all your environment for announcing some news, some alerts or anything you want to tell your clients or offices groups , via Em...
TRADING SYMBOL Implements the Pending trading technique through a one-click interface, where this technique minimizes the trading time for the client. To trade a symbol simply double click on the symbol you want from the Market Watch [http://www.hybri...
VertexFX Platform is one of the Best and most popular platforms on the Forex Online Trading globe. It's an award-winner platform with a great functionality that distinguishes VertexFX from any other client station, here we describe some of the main compet...
You have to download the VertexFX Client platform first, to download it Click Here [1]. As soon you install the client terminal and lunch it, the window of opening a demo account appears to you. After filling the fields and pressing SEND the syst...
Welcome to Step-by-step VertexFX Installation tutorial. VertexFX offers you numerous features and perks to benefit from. These services have been distributed among 27 main advantages gained by using such an interactive and advanced online trading syste...
If you want to Set SMS alert for a certain symbol price whenever it reach to a certain price, do the following: * From Trade panels go to the Alerts panel. * Right Click and choose new alert then select the symbol and condition and value. * In ...
VertexFX Client terminal and BackOffice Terminal are equipped with the Broadcast message feature. For who can i broadcast a new message? Broadcast message is about to be connected with all your environment for announcing some news, some alerts or anyt...
When you join the VertexFX users’ network, you will witness a different trading technology, your vision of Buy and Sell icons buttons will not remain the same, you will experience a state of art, built over high standards of the ease of use philosophies, ...
To check the positions you closed last week and the total P/L for them go to history tab, right click and choose last week. The result will show you all of your orders transactions last week and in the last row (total) you can see the total lots amount...
Note that journal saving your work based on session level, which means that journal tab will keep saving your transaction from the moment you logon till you logout, and when you logon again you will find empty journal. In case you need to view old data...
You can change any color in the chart from chart options. Either by right click on the chart and choose chart options, or from System Options then charting tab, you can control your chart colors. For example, you can change the candles colors according...
To control SMS options from your side assuming that SMS service activated by sales department. It must be enabled from dealing room side in case you are client. Go to the desired client in the tree and right click on it, choose SMS/Email configuration...
To change any voice coming from the platform, go to tools, options, sounds tab then right click on news sound for example and choose change sound, then choose the desired sound from your hard disk and open then ok. You will hear the new sound when ther...
When you install any drawing or Indicator on the chart, a shortcut of the name of the drawing will be installed on the Objects window and the name of the indicator will be installed on the Series Window, from those two windows you can Delete/Edit the D...
The tick chart is a chart for a symbol that shows you the tick-by-tick movement for the symbol from the moment that you logged in to the system, you can show and hide the ask line by right click on the tick chart and select (Ask Line), you also can exp...
You can make your own color schemes for any chart by right clicking on the desired chart and choose (Chart Options) or by pressing Ctrl + O on the keyboard. A Popup window will appear that allow you to change the options for the chart, such as (Scrolling ...
This can be done easily by right click on the chart and choose (Full Screen Chart), or simply by pressing the (F11) key on the keyboard. RELATED TOPICS: * Chart Window [1] Links: ------ [1] http://www.hybrid-solutions.com/support/index.php?/Kn...
This option means that you can show the entire chart's data (Time, Open, High, Low and Close) as list (Numerical Data), so that you can use it in your studies. Also you can convert this data to be viewed as a report by right click on the Price History ...
This can be done by pressing double click on the symbol name from the Chart window, so the chart of the selected symbol will be popped out and you can resize it or move it to any play in the terminal window. Also by pressing double click on the title b...
This can be done by viewing the Data Window and by moving the cursor over the candle you will see the details of this candle in the data window. Also by moving the cursor over the candle you will see the details of each candle in the bottom of the term...
After installing your set of indicators in the chart with you special settings (Values, Colors, Series …), you can save this template to be used with any other chart. You can do that by selecting the Template button under the technical analysis from th...
You can speed scroll any chart by clicking on the chart and drag the click, then you can simply move the mouse left and right to scroll the chart between the latest and the oldest data respectively. RELATED TOPICS: * Chart Window [1] Links: -...
You can draw a chart for any symbol by simply right click on the desired symbol and choose (Chart), or you can press (F8) on the keyboard after selecting the symbol that you want to draw from the market watch. Another way to drag the symbol from the ma...
According to technical studies, some indicators are designed to be added in the same chart panel while other indicators are designed to be added in new panel. Note that you can move the first type of indicators from the main chart panel to a new panel ...
Note that when you are dealing with limit orders then you have to monitor the bid (for any sell operation), and ask (for any buy operation) prices on your market watch. Assume that the hit price was 104.140 and this order executed in the same time w...
There are many reasons for this case: * You have to make sure that trading is open for that symbol because in case it's closed, the limit order will wait in pending till the trading is open. * You have to check from the chart when the low price ...
There are many reasons for this case: * You have to make sure that trading is open for that symbol because in case it's closed, the limit order will wait in pending till the trading is open. * You have to check from the chart when the low price ...
By right click on the report tab where the desired report generated, choose report from the list this report will appear on a separate printable HTML page. RELATED TOPICS: * Navigator Window [1] * History Panel [2] Links: ------ [1] http://...
If you opened buy position and then the ask price increased and caused the bid price to be more than the price you buy on it, you will gain profit. Also, if you opened sell position and then the bid price decreased and caused the ask price to be less t...
If you opened buy position and then the ask price increased and caused the bid price to be more than the price you buy on it, you will gain profit. Also, if you opened sell position and then the bid price decreased and caused the ask price to be less t...
Any buy operations takes the price from ask and any sell operation takes the price from the bid. RELATED TOPICS: * Trade Panel [1] * Market Watch [2] Links: ------ [1] http://www.hybrid-solutions.com/support/index.php?/Knowledgebase/Article...
Go to view in the menu bar then click on the desired window. Also, from the tool bar you can find a button for every window or tab. RELATED TOPICS: * View Toolbar [1] Links: ------ [1] http://www.hybrid-solutions.com/support/index.php?/Knowle...
It's the same data in the real chart, but every row represents one candle in the chart. For the show as list option from the tick chart, it's also the same data as the tick chart and every row represents one tick. RELATED TOPICS: * Chart Window ...
The tick chart data is the same as the market watch prices, which means that every change on the price in market watch reflect as new tick in tick chart. And the prices of market watch coming from the feed you are connected to at that time. RELATED ...
When error message: "Runtime error" appears then make sure of VertexFx download file size (it must be between 10 MB to 12 MB), after that you have to un-install VertexFx from you pc and re-install it again. Also, you have to know what kind of opera...
Auto trading inside VertexFx can be done through VertexFx Trade script Lang "VTL" inside the strategy center as you can see it in the tree. It's internal language for VertexFx and it's possible to write VB code. However you can learn VTL as there is on...
Auto trading inside VertexFx can be done through VertexFx Trade script Lang "VTL" inside the strategy center as you can see it in the tree. It's internal language for VertexFx and it's possible to write VB code. However you can learn VTL as there is onlin...
That may happen when you open a position with 2 lots for example then manage that position with T/P or S/L on the 2 lots. After that, if the amount of the position has been updated to be 1 lot instead of 2 lots at the same time that there is still a ma...
That may happen when you open a position with 2 lots for example then manage that position with T/P or S/L on the 2 lots. After that, if the amount of the position has been updated to be 1 lot instead of 2 lots at the same time that there is still a ma...
VertexFx trading software support trading on commodities symbols and stock symbols, and if the market makers (or the broker) enable it, then it will be tradable.
VertexFx software is compatible with several windows including windows 7, Vista, XP, 2000 professional and 98.
For the charts that are not closing, it is only because you changed the Windows Title Bar option from the View Toolbar [1]. Links: ------ [1] http://www.hybrid-solutions.com/support/index.php?/Knowledgebase/Article/View/2194
Yes, by right clicking on the market watch then choosing report, a printable html page will appear for you include the market watch at that moment. RELATED TOPICS: * Market Watch [1] Links: ------ [1] http://www.hybrid-solutions.com/support/in...
You can find any old positions with full details for any unused symbol from history tab by choosing the desired client and period. RELATED TOPICS: * History Panel [1] Links: ------ [1] http://www.hybrid-solutions.com/support/index.php?/Knowle...
When you open the logon screen, check the option "enable proxy server" then click on proxy button and the proxy server tab will appear for you (you can access it from the System Options under the General tab there is the proxy server). The proxy serv...
You can easily change the indicator place by dragging and dropping it in the chart, when you add a new indicator; you can drag and drop it in the chart panel, so it will be applied in the chart. While some other indicators (e.g. TRIX) can not be dragge...
The tick chart price history option gives you a tick by tick history since your login to the system (its working on your current session level), which means that if you logged to your system from an hour for example then you will find the data in the t...
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