VERTEXFX UNIVERSITY
HELP TOPICS
It will redirect you to our knowledge base where you can find more
info about the web trader.
LIVE HELP
If you have any questions or any enquiry you can have a live chat with
one of our Technical support team after ...
* The Delivery Request Screen is opened whenever the client choose
the Deliver option from the Trade panel or Net Trade Panel, it
contains the following:
COLUMN NAME
DESCRIPTION
Image
The image of each delivery item
Code
The item ID from each del...
Two banners in the bottom of the platform were built to deliver two
classes of news, Public and Private:
* The Public News Banner, used for public dealing room news for all
clients.
* The Private News Banner, used for clients private news, appears
u...
This is the Home toolbar which contains three sections; each section
has several options:
TRADE:
* New Position choosing this option will open the one click trade
screen that refers to the selected symbol on the market watch.
* New Entry Order op...
You can use the option of sending mail from the web trader to send
mails to the department from dealing room side, this option is place
on home toolbar of the web trader site.
By selecting this option it opens a small window as the following
image.
Afte...
The mailbox tab shows your received mails, you can read them by
pressing double click on the desired mail, it contains many columns as
the following:
Column Name
Description
From
The sender name of the mail, in between the brackets the nam...
The history panel shows you the history of transaction had been done
for a certain period that belongs to the selected account, and you can
choose the desired period by pressing right click on this tab and
choose the period, it consist of the following co...
The Net Trade tab shows the net open positions with the details of
each opened (Buy/Sell) Symbol, it contains many columns as following:
Column Name
Description
Symbol
The symbol name
Amount
The net amount of each opened symbol
...
The Pending Orders tab shows all pending positions with the details of
each pending position, it contains many columns as the following:
Column Name
Description
Order
Shows the order ID for each pending position on the pending orders
tab
...
* The Trade Panel shows all open positions with the details of each
opened position:
COLUMN NAME
DESCRIPTION
Ticket
Shows the ticket ID or order ID for each position on the trade panel
Time
The date and time for each placed position on the trade...
ACCOUNT SUMMARY
For Margin accounts account summary will show those info:
PART
DESCRIPTION
Balance
Real amount of money a client has in his account
Flt P/L
The profit or loss the client gains or loses respectively, for all
current opened positions...
In the Chart Window you will be able to see any chart that belongs to
any symbol that exist in the Market Watch, right click on the desired
symbol from the market watch and choose "Chart ", for example the
following chart belongs for AUD/USD :
You can mo...
* This is how the market watch look like in VertexFX platform, it
contains many columns in which:
COLUMN NAME
DESCRIPTION
Search Symbol
Search field for the existing symbols on the market watch window
Name
Contains the symbols name that you are a...
When double click on any symbol on market watch will open for you the
one click trade screen, for example the following image belongs to the
Gold Symbol:
- Many options can be done in the one click trade screen, in which:
OPTION
DESCRIPTION
Amount
...
GETTING STARTED
The easiest way to find out whatever you need to know about the
smallest details on the web side is by going to the Help Menu at the
Menu bar and choose Help Topics when the Help window appears, at the
lower side of it there are the index...
