Knowledgebase
Dear ISV Partner,
In order for you plugin to be accepted at vStore, your submission
should fulfill the following criteria:
* Plugin is functioning as should with correct results and no
errors.
* Programmer should review his plugins after any API ver...
When login to your customer area at our website, you you can see at
the left bar "My Organization", click to get in and see all your own
private info including:
* Company status: Active or not active company
* Client Type: is what is your system Pl...
After signing the ISV contract with us when registered to ISV program
http://www.hybridsolutions.com/sales/partnership/isv-program.html, we
will deliever you the following items:
1-VertexFX APIs development kit including:
a- The Client API link
...
No conditions at all! Whether you are an individual or a corporation,
you can write on our forum and add your professinal plugins to our
Plugins area [http://www.hybridsolutions.com/plugins.html], and talk
about your product or service that is developed o...
The following table shows the difference between Full System and White
Label and limitations:
Limitation
Description
Full System
White Label
Feeds Control
[http://www.hybridsolutions.com/support/index.php?/Knowledgebase/Article/View/2405...
YOUR ORDERS AND THE WAITING TIME;
although system/white label process has fixed operating working days
to come alive, it sometimes may take weeks before being delivered due
to many reasons, and in order to keep your request in the standard
working time...
DEAR CUSTOMER,
Did you know that VertexFX is ready with its multi level management to
construct white label inside a white label? this behavior can do a
very strong network marketing for your business when your White label
IB brings sub White label IB...
DEAR VALUED CUSTOMER
Although white label process is a 2 working days procedure to come
alive, it sometimes may take weeks before being delivered due to one
or more of the following reasons:
* Lack of providing correct KYC documents.
* Unclear or wr...
WHAT IS THE DIFFERENCE BETWEEN WHITE LABEL CANCELLATION AND
SUSPENSION?
The Differences between canceling the white label and suspension
White label cancellation is preferred to be informed before the
startup of a new quarter to make sure no invoices wi...
Hybrid Solutions with our state-of-the art solution VertexFX Trader
has participated with more than 21 International Exhibitions over the
globe shown here
[http://www.flickr.com/photos/hybridsolutions/sets/72157627231741276/],
and has won the Award of Bes...
IS IT POSSIBLE TO TAKE ANY OF THE VADS WITHOUT IMPLEMENTING THE
VERTEXFX SYSTEM?
Our main reason for developing these VAds is to make some of the
system functionalities easier and faster and automated, so you need to
have the system first to implem...
Each one of these value add services has a different price, and
according to your need and your system offer we arrange the most
suitable offer for the VAD's.
If you have the interest in these VAds along with your system, visit
our Sales Plans
[http://ww...
We proudly do and we do it for FREE, another Value add service from
our long list that all our customers are enjoying with VertexFX, the
e-Broker (MAM) software is suitable for the fud managers that wish to
trade for multiple accounts at the same time, a...
VertexFX Smart dealer is an additional value added service over the
VertexFX Trader Solutions, developed over the VertexFX BackOffice API
to satisfy automated chatting screen options, to accept or re-quote
large number of orders in automatic manners to av...
The web trader is a client trading station, which you don't need to
download or to install or have any dependency on any component, just
run your browser, whatever your operating system (OS) is, place the
link, login and Trade, visit
http://www.hybridsol...
The VADS have a separate pricing offer than the system standard
editions; however we usually offer some Free VADs with our Enterprise
edition depending on your offer.
The value added services are additional optional services that the
customer may invest in to enhance his trading platform by adding them
to it and provide new services and facilities to his clients.
Each one of these VADs has a separate price that i...
For our ready customers, who have a good background of the system
technically and would like to have an offer directly, we will be glad
to serve you with a one that will fit your needs and match your
expectations after filling the form in this link
http:/...
Yes sure, we will be glad to assist you as startup by delivering you a
demo of the vertexFX software running under our server to be active
for Five days and disconnect automatically after that, giving you the
chance to view our system features and functio...
Being a software company, we provides the VertexFx software only, and
to feed your system you must contact a data feed providers, we have
already announced for some of them on our website, you can visit
http://www.hybridsolutions.com/sales/out-sources/fee...
VertexFX trader is a platform that requires Data Feed in order to
enable it with running data. You can feed your platform with any DDE
(Dynamic Data Exchange) supporting Data Feed Provider easily and
quickly without additional customization charges.
DDE ...
Upon purchasing VertexFX Trader in one of its plans, you'll receive
following Items:
* Backoffice System: Which is the manager and dealing system,
customizable in a very flexible manner according to a wide band of
system privileges so that you can crea...
In order to run VertexFX Trader, there are some system requirements
can be retrieved
from http://www.hybridsolutions.com/platform/system/system-requirements.html including
all of Server side, Client side and Dealing room side.
The Forwarder Only recommend the software for his clients as a startup
and Hybrid solutions complete the sales cycle technically and
financially, and With this program, there is a markup for the
Supporter of 5%-10% from the system price as closed with the...
For those who have the interest in the VertexFX Software but yet not
as Marker makers, we have a three Different partnership models that
will attract you more mentioned below:
1- INDIVIDUAL INTRODUCING: Forwarding partnership program,
please
visit h...
In order to join VertexFX Liquidity
Providers http://www.hybridsolutions.com/sales/out-sources/liquidity-providers.html first
you must have a financial company which implements the VertexFX
platform, and Authorized by FSA, NFA, your local Financial Author...
The white label is a service granted on a shared server, which is the
mother company server.
And also shares the same feed with the main company and have limited
privileges and control, read more
http://www.hybridsolutions.com/platform/value-added-servic...
As Hybrid Solutions is a software vendor only. We offer the full
system for the financial companies who can offer the white label as a
shared service under their system and management.
If you are interested in a white label only, you can contact any of
t...
Yes sure, but note that the Technical Support service will be
delivered for the VertexFX System related issues and not for the
server hardware or OS issues. Server monitoring and support should be
done by the VertexFX customer himself. Still VertexFX ...
The server’s required specs can be found
from http://www.hybridsolutions.com/platform/system/system-requirements.html
You need to consider the optimum server structure for the best
performance as
in http://www.hybridsolutions.com/platform/what-is-vertex...
Hybrid Solutions provides two hosting mechanisms for VertexFX’s
Customers:
1- Internal Hosting Mechanism; Hosted at our Datacenter side
with our specifications criteria that assure the highest levels of
performance for the system.
2- External Hosti...
The system is supported with four optional Monthly Services
including:
1- Server Hosting
2- Technical Support 24/6
3- System Updates
4- Marker news
They can be taken fully or partially in an optional manner, they are
not mandatory servi...
The upgrading can be done upon your request by paying the difference
between the edition selected and the existing one, and passing your
system to the installation department to configure the new system
user's capacity. Read more about System
Editions htt...
CAN I UPGRADE FROM PLAN TO A ANOTHER ONE?
As the system plans are chosen base on your company scale, for small
companies they can start with the SE1 and upgrade in the future to the
SE2 and EE, which three of them have same functionality and only
differ ...
VertexFX Dedicated System is presented in three sales plans differ in
the number of online users using the system at the same time.
1- Standard Edition One (SE1) supports 50 online users.
2- Standard Edition Two (SE2) supports 150 online users...
As part of our company transparency policy, system company name
cannot be changed. Instead, New White Label can be ordered and Dealers
can manually move clients themselves to the new WL.. Clients (traders)
need to download new client terminal to start ...
Help Desk Software by Hybrid Solutions